customer, serviced
We ditched cableTV a few weeks ago, but we still have cable internet service. It used to be really great, 4.5Mb downstream... then @Home went under and AT@T enforced a cap at 1.5Mb. It also used to be a lot cheaper too, it's gone from about $40 to about $60 a month in 3 years. It's still cheaper than an equivalent DSL package here, and I can't live without high speed internet access at home, so I'm screwed.
Today they came by to pick up our Digital Cable box. I guess while they were at it, they made sure we weren't watching any analog cable for free by doing something at the pole. Guess what happened.
Sure as shit, they wiped out our cable internet service. Deb didn't notice until they had already left, and now we are stuck waiting around till they can get back and un-fuck it.
I wish I could at least get a little compensation for loss of service... Imagine if someone cut your electricity service, you might only use a few dollars worth a day, but one day without it might cost you many times that in spoiled food (and dead fish in our case.) They could at least kiss my ass a bit for wasting my time and causing an inconvienence. How hard would it be to give me a few days credit ? I know it's a monopoly, but don't rub my face in it.
Here's to hoping that spread-spectrum wireless, community provided high speed internet, or some future technology burries these pig-fuckers for good.